Shipping and Delivery
All Healthstart Saunas are delivered to the ground floor, in most cases by pallet jack, or if accessible may be brought into your garage.
Your sauna is delivered to you in 3 flat packs on a purpose built pallet to prevent damage in transit.
If location is difficult to access we recommend to unpack and take each panel in separately, this makes it very easy to move it to your desired location in your house.
After your order has been dispatched, you can trace its progress online using the Toll Ipec Track and Trace feature.
Simply enter your tracking number from the “Consignments” section and you can see the estimated date of arrival and the location of your goods at any time.
Your sauna has a very simple lift and lock system - there are no tools required to assemble the sauna. Because of how simple it is you won't need a tradesman,
2 staff from our office can install a 2 person sauna in under 45 minutes. It comes with full instructions for installation and it is very easy to both assemble and disassemble should you need to transport it to a different area.
Our Saunas require no special installation requirements and merely plug into a normal 240 volt power point. We do strongly recommend that you use a good quality surge protector.
Toll Ipec are our courier of choice for sending our saunas Australia wide!
One of our Gemini units palletized and ready to be dispatched.